TERMS & CONDITIONS

Effective date: 08/27/25

Please read these Terms & Conditions (the “Terms”) carefully. By accessing or using kaeluslabs.com (the “Site”) and purchasing products or services from Kaelus Laboratories, LLC (“we,” “us,” or “our”), you agree to be bound by these Terms. If you do not agree, do not use the Site. This document is general information and does not constitute legal advice.

1. Eligibility & Account

You must be of legal age in your jurisdiction and capable of forming a binding contract. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2. Orders, Pricing & Payment

All orders are offers to purchase subject to acceptance by us. We may refuse or cancel any order for any reason. Prices, promotions, and availability are subject to change without notice. Displayed prices may exclude taxes, duties, and shipping. You authorize us (and our payment processors) to charge your selected payment method for the total order amount.

3. Shipping, Risk of Loss & Title

We arrange shipment to the address you provide. Risk of loss passes to you upon our delivery to the carrier. Title transfers upon full payment. Delivery dates are estimates only and not guaranteed.

4. Returns & Refunds

Our return/refund policy is described at kaeluslabs.com/pages/shipping-policy and is incorporated by reference. To be eligible for a return, you must follow the instructions posted there. Certain items may be non‑returnable for safety or hygiene reasons.

5. Subscriptions (if applicable)

If you enroll in a subscription, it will renew automatically at the stated interval until you cancel. You can cancel any time before the next renewal by following the instructions in your account or contacting us at admin@kaeluslabs.com.

6. Product Information & No Medical Advice

Products are not intended to diagnose, treat, cure, or prevent any disease. Information on the Site is provided for general educational purposes only and is not a substitute for medical advice. Statements may not have been evaluated by the U.S. Food and Drug Administration.

7. Prohibited Uses

You agree not to misuse the Site or products, including by: violating laws or third‑party rights; reverse engineering; introducing malware; scraping or data mining without permission; interfering with security or access controls; or using the Site to transmit unlawful, harassing, or misleading content.

8. Intellectual Property

The Site and its content (text, graphics, logos, images, software) are owned by Kaelus Laboratories, LLC or its licensors and protected by law. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

9. User Content & Feedback

If you submit reviews, comments, or other content, you grant Kaelus Laboratories, LLC a non‑exclusive, transferable, sublicensable, royalty‑free, worldwide license to use, reproduce, modify, publish, and display such content for any lawful purpose. You represent that you own or have the rights to the content you submit.

10. Third‑Party Services & Platform Provider

We may use third‑party platforms and service providers (e.g., ecommerce, payments, analytics). Your use of such services may be subject to additional terms and privacy policies of those providers. We are not responsible for third‑party websites or services.

11. Promotions & Coupons

Promotions or discounts cannot be combined unless expressly stated. We may modify or terminate promotions at any time.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Kaelus Laboratories LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE OR PRODUCTS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE PRODUCT(S) AT ISSUE IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.

14. Indemnification

You agree to indemnify and hold Kaelus Laboratories, LLC harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site or products, your breach of these Terms, or your violation of any law or third‑party right.

15. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of Oklahoma, without regard to conflicts of laws principles. Any dispute will be resolved by binding arbitration on an individual basis in Tulsa County, Oklahoma. YOU WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. You may seek relief in small‑claims court if eligible.

16. Changes to the Terms

We may update these Terms at any time by posting the revised version on the Site with a new effective date. Your continued use of the Site after changes become effective constitutes acceptance.

17. Termination

We may suspend or terminate access to the Site or cancel orders for actual or suspected violations of these Terms, fraud, or unlawful conduct. Provisions that by their nature should survive will survive termination (e.g., intellectual property, limitations of liability).

18. Contact

Questions? Contact us at admin@kaeluslabs.com or at our website's contact form.